Getting Started

Why choose the RCSA SDS?

There are many similarities between the RCSA Service Delivery Standard (RCSA SDS) and ISO 9001 Quality Management System, but the biggest difference is that the RCSA SDS has been developed specifically for the recruitment industry and sets standards of operating which meet best practice.

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Service Delivery Loop

The Service Delivery loop is a key concept in the RCSA SDS, which links the service promise, the delivery system and feedback.

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Guiding Principles

This document outlines Fathom’s Certification Services. It contains links to Fathom policies which are relevant to the Service. This document, and any of the relevant policies, is provided to clients and applicants to help them understand what is involved in the auditing program.

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Quote Request

The first step is to provide us your details. Click here to access the form.

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Latest News

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