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Stenhouse Recruitment Services Brisbane
Address:
Level 8, 97 Creek Street, Brisbane
Tel: +61 7 3221 8444
Contact: Rosemaree Ellis
Website: www.stenhouserecruitment.com.au
RCSA SDS
Date of Certification: 05 April 2006
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"We would like to thank the RCSA for its foresight in providing the customer service standard to its Members."
- Rosemaree Ellis
Stenhouse Recruitment
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Comments:
"The RCSA Service Delivery Standard provided us with the opportunity to truly review our business, documentation, and mechanisms for feedback to ensure we continue to deliver in line with our values and customer expectations. It is not always easy to allocate time to such an activity as a small business, however, we believe that such an effort is required to ensure the ongoing growth and viability of our business in a constantly changing market.
Since taking over Stenhouse Recruitment Services Queensland in 2003, it was part of our business plan to achieve a Quality Standard; deciding on the right one was a challenge. Once I became aware of the RCSA Standard, I immediately sought more information.
The RCSA Standard is more than just a documentation of processes. It delves into the core of the business to uncover what your value proposition is to your customers, ensures what you are providing is measured and feedback from customers is evaluated to ensure delivery is in accordance with your value proposition.
We would like to thank the RCSA for its foresight in providing the customer service standard to its Members"
- Rosemaree Ellis
Stenhouse Recruitment
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